Terms and Conditions

Informed consent

By participating in exercise under the supervision of Elliot Matthews and/or Elliot Matthews Performance ("EMP") you are aware of the risk associated with participating in personal training or coaching as well as associated travel. You warrant that you are physically and medically competent to undertake an exercise program and that such exercise program is undertaken at you own risk. You recognize that you trainer is not able to provide you with medical or individualized nutrition advice and that any related or relevant information is used as a guideline to the limitations of your ability to exercise.

In the event that you should require medical care or treatment, you agree to be financially responsible for any costs incurred as a result of such treatment. You are aware and understand that you should carry my own health insurance. In the event that any damage to equipment or facilities occurs as a result of your or your family's wilful actions, neglect or recklessness, you acknowledge and agree to be held liable for any and all costs associated with any actions of neglect or recklessness.

To the full extent permitted by law, you agree to waive and release all claims that you have or may have against EMP, its employees and agents for any injury, illness or death resulting from you participation in the programme. You have carefully read these Terms and Conditionings and agree that such a waiver and release is reasonable and proper based on the nature of services provided by EMP.

You consent to the use by EMP of all photographs, videos or other images or recordings that EMP has taken of you or in which you may be included, for all purposes, in any and all media including the internet and social media.

You have read, understand and agree to abide and honour the 'Cancellation, Rescheduling and Missed Appointment Policy' detailed below.


Cancellation, Rescheduling and Missed Appointment Policy

Cancellation and rescheduling is not permitted within 12 hours of the appointment time. If you do wish you cancel or reschedule within 12 hours of the appointment time you will be required to pay 50% of the appointment fee. A missed appointment also requires a fee payment amounting to 50% of the appointment fee.

This fee must be paid before you participate in another appointment.

EMP reserves the right to refuse service if you do not abide by this policy.